Frequently Asked Questions

We have complied a list of our most frequently asked questions to help you on your journey to finding the perfect window treatments for your space. Please don’t hesitate to email us or call us with questions.

1. Do you do in person measurements before submitting a quote?

   Yes, we do a complimentary sitting with you and a designer to go over options based on your needs. From there, we create an estimate off of preliminary measurements. Once we decide to move forward then come back and do a specific measure needed to install the product you chose. 

2. Do you have your own installation team?

   Yes, we have an installer that specialize in all shade installation, an installer that specializes in shutters, and an installer that specializes in drapery. Our direct team services Southern California. In addition, if you order Hunter Douglas products, we can service those installations through out the United States. This is because we are part of the HDIS (Hunter Douglas Installation Services) Team. 

3. How long is the lead time to get window treatments installed?

   Most blinds and shades from measure are available within 3 weeks. Shutters are usually 4-6 weeks. Drapery is usually 4-6 weeks as well. 

4. What is the warranty on the window treatments you provide?

   Our products are backed by the manufacture’s warranties. In addition, our service is backed by our business’ belief that we always taking care of our customers. Our team is intimate, and you can always reach the owner of the company, Stephanie, directly with any concerns. 

5. Do you have shades that control heat?

   Yes, our top recommendation for heat control are cellular shades. Click here to read more about cellular shades. 

6. Do you have shades that control UV rays?

   Yes, we recommend roller shades, they control UV, glare, protection for your floors, and also give you the ability to see out. Click here to read more about roller shades. 

7. Is your pricing competitive?

   Yes, we have been in the business for over 30 years and have great discounts that we pass on to our clients. Also, due to our background in installation, we are able to measure your spaces without charging an additional measurement fee.